We ship to the Continental U.S.A., Hawaii, Puerto Rico and Canada.
To save you shipping costs, all balloons are shipped deflated and include instructions and materials to self-inflate the balloons.
Production Time
Most Balloon orders are produced within 2 business days or less, depending on seasonal activity.
DUE TO COVID, SHIPPING CARRIERS MAY EXPERIENCE DELAYS
PLEASE ORDER ACCORDINGLY
Shipping delays are beyond our control and there is nothing we can do once shipped.
Please use your tracking# and contact the carrier if you experience delays.
 USPS Tracking 1 (800) 275-8777 |  Fedex Tracking 1 (800) 463-3339 |
*Orders for Next Business Day Delivery must be placed by 10:00 a.m. EST Mon - Fri, and must be accompanied by proper resolution images so there is no delay in production.
Someone must be available to accept delivery at your Shipping Address.
We can only ship to a valid street address and Private Mailbox with a valid street address. We cannot ship to P.O. Boxes.
| Photo Balloon Shipping Methods | |
Standard Delivery
| Next Day Delivery
|
2nd Day Delivery
| Canada Priority Int'l
|
Shipping Time
We ship balloons Mon - Fri. Shipping times are stated above. While the carriers strive to deliver within their stated time frames, sometimes they may be subject to delays which are beyond our control. Please use your tracking# and contact the carrier if you experience delays.
Balloon orders are shipped from Hollywood, Florida, USA.
Customer Service and Returns
Because every product is personalized with your images, the quality depends on your photo. PhotoBalloonStore.com is not responsible for your image quality and customer errors resulting from misspelled text and/or incorrect image.
Personalized products are not returnable or refundable. If an item is damaged in shipment, with the proper documentation we will gladly replace the item free of charge. In extenuating circumstances, solely at our discretion, we may refund your purchase price less shipping and handling costs.